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Privacy Policy

We are committed to protecting your personal information and ensuring your privacy.

Information We Collect

We collect various types of information to provide our comprehensive drone technology services:

Personal Information

  • Account Information: Name, email address, phone number, company details when creating SaaS accounts
  • Payment Information: Billing address, payment method details processed through Lemon Squeezy
  • Service Requests: Project requirements, location data for drone services, training preferences
  • Communication Data: Messages, support requests, and correspondence

Technical and Usage Information

  • Device and Browser Data: IP addresses, browser type, device information, operating system
  • Usage Analytics: Pages visited, time spent, features used, interaction patterns
  • Performance Data: Application performance, error logs, system diagnostics
  • Flight Data: For SaaS products, drone flight logs and operational data (processed locally for Flight Log Analyser)

Tracking and Analytics Data

  • Google Analytics: Website traffic analysis, user behavior patterns, conversion tracking
  • Meta Pixel: Social media advertising effectiveness, custom audience creation
  • PostHog: Product analytics, user journey mapping, feature usage insights
  • Cookies and Local Storage: Session management, preferences, authentication tokens

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Provide and maintain SaaS products (Hangar Cloud, Flight Log Analyser)
  • Deliver drone services (cinematography, industrial solutions, agriculture, training)
  • Process payments and manage subscriptions through Lemon Squeezy
  • Provide customer support and technical assistance
  • Manage account access and authentication

Business Operations

  • Improve our services and develop new features
  • Analyze usage patterns to optimize user experience
  • Monitor and improve system performance and security
  • Conduct business analytics and financial reporting
  • Communicate about service updates and promotional offers (with consent)

Marketing and Advertising

  • Personalize content and recommendations
  • Measure advertising effectiveness across platforms
  • Create custom audiences for targeted advertising
  • Send marketing communications (only with explicit consent)

Payment Processing and Financial Information

All payment processing is handled by Lemon Squeezy, our authorized payment processor:

  • We do not store complete credit card numbers or payment credentials
  • Lemon Squeezy handles all payment processing in accordance with PCI DSS standards
  • Financial data is used solely for payment processing, subscription management, and tax compliance
  • Transaction records are maintained for legal and accounting purposes
  • Refund and cancellation requests are processed according to our terms and Lemon Squeezy policies

Analytics and Tracking Technologies

Google Analytics

We use Google Analytics to understand how our website and services are used. This includes:

  • Website traffic analysis and user behavior tracking
  • Performance monitoring and optimization
  • Conversion tracking for marketing campaigns

You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Meta Pixel

We use Meta Pixel (Facebook Pixel) for:

  • Measuring the effectiveness of our social media advertising
  • Creating custom audiences for targeted marketing
  • Tracking conversions and user actions after ad exposure

Meta Pixel data is subject to Meta's privacy policies and terms of service.

PostHog Analytics

We use PostHog for product analytics and user insights:

  • User journey mapping and feature usage analysis
  • Product performance monitoring and optimization
  • A/B testing and user experience improvements

Data Sharing and Third Parties

Service Providers

We share information with trusted third-party service providers:

  • Lemon Squeezy: Payment processing and subscription management
  • Cloud Providers: Hosting, data storage, and infrastructure services
  • Analytics Platforms: Google, Meta, and PostHog as described above
  • Support Tools: Customer support and communication platforms

Legal Requirements

We may disclose your information when required by law or to protect our rights:

  • Comply with legal processes, subpoenas, or government requests
  • Protect our rights, property, or safety, or that of our users
  • Prevent fraud or enforce our terms of service
  • Respond to user safety or security concerns

Data Security and Protection

We implement comprehensive security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict authentication and authorization systems
  • Regular Audits: Security assessments and penetration testing
  • Data Minimization: We collect only information necessary for our services
  • Employee Training: Staff are trained on privacy and security best practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Data Access and Control

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Restriction: Limit processing of your information in certain circumstances

Marketing Preferences

  • Opt out of marketing emails by clicking the unsubscribe link
  • Manage cookie preferences through your browser settings
  • Disable analytics tracking using browser extensions or opt-out tools
  • Contact us to exercise your privacy rights

Data Retention

We retain your information only as long as necessary:

  • Account Data: Retained while your account is active
  • Transaction Records: Retained for legal and accounting requirements (typically 7 years)
  • Analytics Data: Retained in anonymized form for business analysis
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard contractual clauses with service providers
  • Adequacy decisions where applicable
  • Compliance with applicable data protection laws

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The latest version will always be available on our website. We will notify you of significant changes via email or prominent website notice. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

We will respond to your privacy inquiries within 30 days of receipt.